Home > CRM > Understanding CRM 4.0 Email Router!

Understanding CRM 4.0 Email Router!


I just completed the instructor lead course “Microsoft Dynamics CRM 4.0 Installation & Deployment” (Course # 8911).

One of the toughest part to understand in the course is the “Email Router”. In CRM 3.0 the email router and only one possible scenario which didn’t make it an important component of CRM. But in CRM 4.0, that’s different…

Among the main features introduced by the CRM team in CRM 4.0 is the fact that you do not have to have an Exchange server anymore!

In fact any “software” that uses POP3 and SMTP can be used…even Lotus Notes! 😉

I found an awesome video done by Mike Lu about “How to configure the Email Router with POP3


Categories: CRM
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: